Our team works globally across Government, Retail and Private Equity

We help organisations use technology to deliver their organisation's strategic goals. We have provided examples below where have delivered tangible benefits for our clients.
Government

Designing national Customer journeys to deliver better services to citizens

Our client wanted to dramatically improve, across government the digital services provided to citizens. Our team developed citizen journeys for 7 key sectors to identify the areas of improvement.

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Andy Weller

Government: Establishing Design Governance to drive Agile development and enable data sharing

Our team established design governance to improve data sharing across government by developing and promoting common data and architectural standards. This integrated with the Agile SDLC.

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Andy Weller

Designing a national Digital Government Strategy

Our team advised on the development of a national digital government strategy aimed to increase the adoption and quality of integrated digital services provided to citizens and businesses in the middle east.

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Andy Weller

Developing a national technology roadmap to improve digital services to citizens and businesses

Our team advised on the design of a 4-year technology roadmap to improve digital services across government. The roadmap detailed the programmes and projects to be delivered had a value in excess of $1bn.

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Andy Weller

Designing common processes to build shared services and reduce back office costs

Our client wanted to unify finance, procurement and human resource processes to significantly reduce costs and standardise quality. Our team led the feasibility and design of this transformation.  

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Andy Weller

Developing a technology strategy to deliver digital services business and citizen  

Our government client provided advisory services and information to businesses and citizens through manual processes and site visits. Our team developed a strategy to transform the operations of the organisation and deliver these digital channels. 

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Andy Weller

Building a shared Product Roadmap across government entities

Our client managed national strategic outcomes that were enabled by multiple agencies. We developed a product roadmap to provide clarity on the total number of products available and planned product features.

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Andy Weller

Retail
Government Experience

Building customer journey design capability across operational and software engineering teams.

Our team developed and embedded a customer journey design methodology that integrated sales performance, prioritisation of new product features and engineering improvements. 

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Andy Weller

Review of customer Payment Card information across retail branches

Our client had an extensive network of retail stores and planned to launch new digital services including financial products. Our team undertook a cybersecurity review to ensure that customer payments information was being managed securely.

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Andy Weller

Development of a technology roadmap to support the value creation plan 

Our retail client wanted to dramatically grow its business for over 4 years. We built a technology roadmap that detailed the projects and investment required to achieve their revenue ambitions. Our team also mobilised quick-win projects.

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Andy Weller

Building a business intelligence capability to reduce product time to market

Our customer wanted to reduce the team to develop and ship products to the right market. Our team transformed an internal reporting team into a business intelligence capability.

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Guy Mason

Developing a Technology Strategy to support business growth

Our team developed a technology strategy that supported the 5-year business plan and enabled funding for growth.  The strategy detailed the new digital products that would be launched, optimisation of suppliers and redesign of the IT organisation. 

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Andy Weller

Pragmatic Design Governance to accelerate solution delivery and reduce time to market

Within 3 months our team established a standard design process and formalised design reviews, leading to clearer expectations from project teams and wider business buy-in to solutions.

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Andy Weller

Scaling e-commerce platforms through cloud infrastructure migration

Our client was transitioning from a large international retail branch network to a focus on online sales. Our team led the scaling of the e-commerce platform, transitioning to flexible cloud infrastructure.

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Andy Weller

Implementing data governance to create a single shared language across the business

Our global client wanted to improve how its regional teams worked together. We create a business glossary and established data governance, creating a single language so that all teams could collaborate more effectively. 

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Andy Weller

Reviewing Product Roadmaps to identify it strategic outcomes will be delivered

Our client had an established backlog of product features planned but was unsure if these would support the businesses revenue targets. Our team reviewed the product roadmap and identified new products and features that would be required.

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Andy Weller

Building a business intelligence capability to improve customer insight

Our customer wanted to improve their understanding of consumer behaviour to improve merchandising. Our team designed, recruited and mobilise the customer insights team.

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Guy Mason

Developing a strategy to replace a Point of Sale system, implement online ordering and a loyalty scheme

This retailer wanted to build a truly omnichannel experience to better serve customers and increase revenue. Our team build a fully costed strategy to achieve this.

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Andy Weller

Private Equity

Data Provider: Technical Due Diligence to identify additional value within the data product

This pre-acquisition target provided data products to major companies globally. Our team undertook a Technology Due Diligence to evaluate how the technology platform had been built and identify if additional value could be identified in the underlying data product. 

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Andy Weller

Healthcare: Technical Due Diligence to evaluate the health of the digital products

The pre-acquisition target provided digital healthcare services in Asia and was looking to rapidly expand to other geographies. Our team evaluated the full technology platform and team to identify how both could scale to deliver planned revenue targets. 

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Andy Weller

Distribution: Diagnostic of critical application performance issues

Our client's business was reliant on a single critical business application which had critical performance issues. We understood an in-depth technical investigation to identify the root cause.

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Andy Weller

Retail : Due Diligence of a European e-commerce platform and retail stores

This pre-acquisition target was a leading European retailer with a large e-commerce platform and retail stores. Our team undertook a cybersecurity review to ensure customer data was securely managed and built an improvement plan to achieve planned revenue targets.

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Andy Weller

Additional Client Case Studies

Financial Services:  Reduce technology costs by 20% through better management

Our client had a massive, high-cost global technology landscape over 6 business units. Our team identified how this cost could be reduced through improved consumption management and technology rationalisation.

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Andy Weller

Logistics: Building a data governance capability to improve customer service

Our team built a data model to enable a global business to operate seamlessly across geographies. The data model enabled a single set of businesses processes to be developed and global applications to be integrated together using common data standards. 

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Andy Weller

Logistics: Setting up Design Governance to reduce complexity and cost

This global company had an ageing and complex technology landscape. Our team established an architecture governance process and comprehensive set of standards to drive reduced complexity and cost.

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Andy Weller

Logistics: Application Rationalisation to reduce technology cost and business complexity

Our client wanted to reduce complexity and cost. Our team developed an application strategy to rationalise the estate by more than 80%.

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Andy Weller

Logistics: Application Rationalisation to reduce technology cost

Our client served over 200 countries and operated a global technology organisation which was complex and high cost. Our team identified how this could be reduced by more than 20% though technology rationalisation. 

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Andy Weller

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