Eliminating the cost of poor data quality through data governance
We help business capture lost revenue and reduce hidden costs through better management of their data
The cost of poor quality data can impact customer revenue
Data quality is often seen as a technology issue, but frequently directly impact customers and the business's revenue. Incomplete contact information about prospective customers could lead to customers not being contacted. Incomplete shipping information could lead to delays and incorrect deliveries leading to customers moving to competitors. Poor quality data can directly impact customer acquisition and retention.
Manual correction of data is often a hidden cost to the business
Data collected through manual paper forms or badly designed IT systems often has to be manually validated and corrected by staff. The time and cost of this manual correction is normally hidden in operational costs but is time that could be better spent serving customers. Improving these data paint points can measurably save time and increase customer satisfaction.
Making business decisions on poor quality is risky
When business users are aware there are data quality issues, performance management reports are often not trusted. It becomes hard for managers to differentiate between reports with good data and those with bad data. Employee satisfaction is negatively impacted and decisions start to be made on gut-feel rather than on actual performance.
Our team work with businesses to implement pragmatic data governance We provide the following services;
Examples of the benefits we've delivered to clients